We purchased a Mazda CX-5 and our purchase experience could not have been better. Our sales person, Steve C., was absolutely wonderful. Since this was our first purchase at Mazda of Orland Park, we were worried about high-pressure sales we have experienced at other dealers. Thankfully, that did not happen here. Steve was very friendly and extremely helpful. We got the car we wanted, and Steve took the time to explain everything to us, including the car’s features. The purchase process was fast and accurate. All in all, it was a most pleasant experience!

I have always had great customer service which is the reason I still drive to the dealership for my oil changes!

Good service took me in as i arrived early and completed service in a timely manner

A few weeks ago I was having trouble with a key fob to my Mazda CX5. I went to Orland Park Service and the problem was resolved by Ruben( I don't see his photo here I am not able to attached the review to him). He is always professional and courteous but I wanted to note that he went out of his way to help.

I have a lease for my Mazda cx30 2023 I love it and I recommend it. Ruben is an amazing service advisor! He is very passionate about his job and loves what he does. His communication is amazing!

I’m extremely disappointed with the service at Mazda Orland. Today, I found out that there was a limited warranty extension for a known touchscreen issue back in 2019 – the exact issue I’m experiencing now. I moved in 2020, so I never received the notice. Despite multiple service visits after that date, no one mentioned the warranty extension or suggested checking the part, which could have saved me $500. When I asked why, the service rep bluntly said, “We wouldn’t make any money if we let people know that.” This is unethical and not how you treat loyal customers. They’ve lost my business for good.

Exceptional customer service and accommodation during service.

Very good. Even cleaned the car. Recommend it