Welcome to Mazda of Orland Park

Wonderful experience purchasing our CX-5 from them and getting our oil changed. We will always be customers! Very professional folks!

Dealt with Eric Vates. Amazing customer service. He helped me buy my 2022 cx9 and no hassles or anything of the sort. Made the buying process quick and easy. Explained everything he was doing. If you're looking for a car/SUV. Go in and ask for Eric.

I was referred here by a old coworker/family friend and had a great car buying experience. I emailed Eric regarding a car that they had in stock and he promptly responded to my email and gave me a great out the door price. Adam my sales person was quick to call and set up a day and time to come in. He kept in contact with me regarding the vehicle. When I came in Saturday 1/15 I was greeted automatically when I entered their dealership looks like a show room and the hospitality was great. Adam got us keys right away for a test drive and offered to let us go by ourselves, we asked for him to come as we weren’t familiar with the area and he asked what kind of test drive we wanted, short ride or a longer test drive. After returning the selling process was great, he was laid back, friendly, and answered all my questions. As we were new to Mazda he made sure to go over all the features, how to work everything before we left, he sat in the car with us to make sure we were comfortable with all the features. Marta the Finance Manager was awesome as well, nice, friendly, she went over everything as well and answered all questions and concerns. After my experience I understand why my friends have been coming here for years. I had great experiences with Eric, Adam, and Marta. Go White Sox!

I was referred here by a old coworker/family friend and had a great car buying experience. I emailed Eric regarding a car that they had in stock and he promptly responded to my email and gave me a great out the door price. Adam my sales person was quick to call and set up a day and time to come in. He kept in contact with me regarding the vehicle. When I came in Saturday 1/15 I was greeted automatically when I entered their dealership looks like a show room and the hospitality was great. Adam got us keys right away for a test drive and offered to let us go by ourselves, we asked for him to come as we weren’t familiar with the area and he asked what kind of test drive we wanted, short ride or a longer test drive. After returning the selling process was great, he was laid back, friendly, and answered all my questions. As we were new to Mazda he made sure to go over all the features, how to work everything before we left, he sat in the car with us to make sure we were comfortable with all the features. Marta the Finance Manager was awesome as well, nice, friendly, she went over everything as well and answered all questions and concerns. After my experience I understand why my friends have been coming here for years. I had great experiences with Eric, Adam, and Marta. Go White Sox!

Absolutely love my new CX-5, Adam in sales is fantastic and very knowledgeable. Entire buying process was pain free! Thanks again

Low pressure, super friendly and quick. I knew what I wanted and they were so accommodating. Will definitely go back there for my next car.

We already determined what model, trim, and a prioritized list of colors in the car we were looking for. Called dealership and spoke to Adam, who eventually was our sales rep. I inquired about CX-5 inventory and found what we were looking for. Arriving at the dealership, we felt like we were in a 5-star resort lobby. Its' clean, open floor plan is very welcoming. Knowing the car buying process takes on average 2 1/2 to 3 hours, we knew this will be a pleasant environment to be in. Adam offered us to test drive the car without him. After returning we had a few more question. He is very knowledgeable and at no point did we feel pressure buy. Secretly, we were eyeing floor model which we ended up buying. After a few adjustments to the bill of sales we agreed to buy. Marta, who processed the paperwork is also great. She confirmed a few numbers and explained each part of the process (car title, license, etc.). The whole car buying experience when smooth. We recommend visiting this dealership and connecting with Adam and Marta. They are a great pleasure to work with and the dealership is a great place to be in. Pro tip: Make sure you know what car you exactly want (trim, color, etc.). Do an internet search "car bill of sales". It will help with negotiating. Good luck!!

We already determined what model, trim, and a prioritized list of colors in the car we were looking for. Called dealership and spoke to Adam, who eventually was our sales rep. I inquired about CX-5 inventory and found what we were looking for. Arriving at the dealership, we felt like we were in a 5-star resort lobby. Its' clean, open floor plan is very welcoming. Knowing the car buying process takes on average 2 1/2 to 3 hours, we knew this will be a pleasant environment to be in. Adam offered us to test drive the car without him. After returning we had a few more question. He is very knowledgeable and at no point did we feel pressure buy. Secretly, we were eyeing floor model which we ended up buying. After a few adjustments to the bill of sales we agreed to buy. Note: At the time of writing this review, Adam is not listed as a sales rep to rate, but we give him 5 stars Marta, who processed the paperwork is also great. She confirmed a few numbers and explained each part of the process (car title, license, etc.). The whole car buying experience when smooth. We recommend visiting this dealership and connecting with Adam and Marta. They are a great pleasure to work with and the dealership is a great place to be in. Pro tip: Make sure you know what car you exactly want (trim, color, etc.). Do an internet search "car bill of sales". It will help with negotiating. Good luck!!

What an amazing team! Mazda in Orland takes their job seriously with their dedication to help the individual and their needs. It's impeccable how they treat their customers with respect and compassion. You are not just a customer you are treated like family. Thank you!!!

I have been going to Orland Park Mazda for many years. I am on my 3rd leased car from them and I have had nothing but amazing experiences . The owner/operator Eric Vates makes sure everyone leaves satisfied. From the salesman to the service I have always been treated with respect and they always answer my questions, no matter how small they were. Love my Mazda CX-5!!!

I have been going to this dealership since I purchased my car in 2016. The service staff is second to none. Everything is always explained entirely and all my questions are always answered so that I can fully understand what needs to be done.

My experience at Mazda in Orland Park was a pleasure. No pressure. Was given multiple options. John the salesperson was courteous and knowledgeable. The finance department and management were very nice and helpful.

Muy limpio y me atendieron con amabilidad y calidad ...

Walter helped my wife and I purchase our first car. I have heard the experience can be overwhelming, but he was patient and made the process a breeze. Would recommend to any new car buyers!

Our salesman John was amazing he helped us get exactly what we were looking for.The entire process was fast and easy.

I always receive great service here. I love Madza

Purchased an awesome CX-5 with John! He was so helpful and really worked to get me the vehicle within my budget. It’s a hard time to buy a car, but these guys were great to work with! They also matched my CarMax trade in offer. Very fair pricing and felt like honest people. The dealership is also beautiful!

Great place to buy your next car. Eric Vates and staff are there to help you.

I recently purchased a 2021 Mazda CX5 and had a pleasurable experience purchasing the vehicle. John Sequeira listened to me on the vehicle I was interested in purchasing and answered all my questions. We negotiated on an agreeable price and made the transaction.

I have purchased 10 new cars over the years . This month I shopped at several different dealers while looking for my next new car. Most of my experiences were pleasant enough. But I have to say my experience at Mazda of Orland Park was by far the best shopping experience I have ever had. As a matter of fact the Mazda was not at the top of my choice list when I walked in the door but thought I should check it out. I was able to walk around the lot and show room without “pushy sales people” chasing me around. I actually had to seek out a sales person once I decided to take a test drive. John S. was fantastic! Not pushy! He listened to everything I said and found exactly what I needed that fit my wish list and my budget! He answered every question I had. He was very knowledgeable. He gave me plenty of space and time to really get to know the car before making a decision. They gave me fair value for my trade and the time I spent was pleasant the whole time! I will send friends and family there for sure!!!

I bought my first car here at Mazda, Orland Park and I had the best experience. John and Jack were amazing. John made my car shopping experience so easy. He was so helpful, patient, genuine. He felt like family. I am also in love my new CX-5! Thank you!

A representative by the name of Ruben in the service department helped me out. I went to get an oil change and tires rotated and he was very polite. He kept me updated via text message and also gave me additional details about the services I had no clue about. It was a great experience.

Best car sales experience I have ever had and the CX5 is a great car. John was very helpful.

Purchasing my vehicle was thorough, quick and extremely professional. Sales and finance staff were excellent.

Bought my 2014 Subaru Forester and the process was smooth as can be. Eric Vates and Bart did a great job with the selling price and approval. Highly recommend Mazda of Orland park.