Customer Testimonials
I Had A Great Experience At Mazda Of Orland Park They Entire Staff Was Very Professional And Friendly. John And Jack Was Thee Absolute Best I Left Very Satisfied And Would Recommended To Literally Everyone
I was helped by Jack today. Because of the professional, friendly, and kind service that I received from Jack, I was in and out of the dealership with a new car in no time! Thanks Jack!!
They were very efficient and helpful through this entire process , which was great for me as a first time car buyer.
I keep my new vehicle purchases for typically 12-16 years which is the result of extensive research and local reviews. My most recent research lead to to purchase my first Mazda recently (Oct 2022). It's a 2023 Mazda CX-9 and I love it! I have so many friends, family and work associates that own Mazdas - I jumped into my typical research and pull the pin making the purchase. As of this writing, I'm very happy with my purchase and love my CX-9! The dealership made my purchase painless and management is very professional. If you're in the market ...
After years of recommendations from friends, I finally made my first Mazda purchase (Oct 2022) and it was a great experience! (I keep my new vehicle purchases for several years - typically 12-15 years!) Everyone at the dealership was professional and helpful. They all seemed to have my personal satisfaction as their top priority. I left with my new vehicle very satisfied. So far, the vehicle is great and love the ride!
The team at the dealership was very helpful. They worked with me to get the terms needed and were very good at explaining any questions I had.
I have had nothing but great Customer Service at this dealership both in Sales and Service. I just picked up my third vehicle and every part of the process was smooth and easy. Highly recommend Mazda of Orland Park!
Great dealership in sales and service! Just got my 3rd vehicle today and everything was smooth and great! Need a Mazda come here! Thanks to the staff!
Leased a car. Wonderful customer service. Very efficient car repair service. Love my Mazda
Today was one of the best car buying experience we have ever encountered at any dealership, this was our first time at Mazda of Orland Park. We were instantly greeted by a knowledgeable sales person John Sequeria. This was a NO pressure sale, we had a budget in mind and John worked extremely hard trying to meet our number. John is friendly, and not once did we feel pressure of making a purchase today. We ended up in a SUV that we know is the right choice. Before we left John sat in the car with us showing us how ...
I was very impressed with the service and my experience at the Orland Park Mazda. I went to get maintenance on my CX-3 and bought a new CX-30 instead! The service shop had friendly staff, was very efficient, and was also very clean. They keep records on everything. The waiting area was comfortable and quiet and had tv and beverages. I decided to look at all the new cars while I waited and became very interested in the new 2022 CX-30. They call it the Carbon edition with red interior and black rims and All Wheel Drive. Steve was very friendly ...
Sales (Adam) and F&I (Marta) transactions went very well, better than expected. Both were very helpful and knowledgeable. If you are just looking or going to buy, ask for Adam. I researched several makes and glad I decided on buying a Mazda.
my wife and I were looking to buy a new car ,we were greeted by a young lady named;Victoria 'Tori " Vates helped us from start to finish! also we would like to tk Adam Szymanowski for setting my starter system and showing me how everything works. 2022cx mazda
These guys rock!!!every last one of em...I'm so happy with my Cx-30...I'm the one,with the BOMB SISTER!!!THANK YOU GUYS FOR EVERYTHING..STAY 👌 👏 👍 😍 💖 P.s thank you for the cookies 🍪 😘
Everyone was incredibly helpful at this location, from email responses to in person interactions. John, Victora, and Martha were extremely informative and kind. Wonderful buying experience!
Great selection, great sales rep named Torie, and a very honest deal!!
My experience with Mazda of Orland Park was amazing. I worked with Marta Duraj and she was simply phenomenal. She listened to my concerns and wants, with that being said she was able to get me the suv of my dreams. I appreciate her honesty and willingness to help me. I truly appreciate everything she has done for me and my family and I can say I am blessed and happy. Thank you Marta!!!!
The staff is courteous and knowledgeable. The experience of leasing my 2022 Mazda CX5 was hassle Free. I loved it! Thank you Mazda of Orland Park!
Purchased a new CX5 in late November. I have nothing but good things to say. John Sequeira was my salesman. He knows every detail and patiently told me all I needed to know. I would refer everyone to this dealer and, in particular, to John.
My husband and I had a very good experience with the staff at Mazda of Orland Park. It was so easy dealing with them and it was great to not have to do “the wheeling and dealing” during the sale John was our salesperson and he was very good, and easy to deal with and gave us accommodations and assistance in getting the car and helped with financial issues. He also took a lot of time going over the cars features as this is the first SUV we have purchased and this car has a lot of features.
we had a great experience with John. He was patient and took his time to show us all the bells and whistles. We enjoyed working with him!!!
Mr. Vates and his team did a phenomenal job working with me. He came highly recommended by my parents who had bought a Mazda CX-5 from him a few years back. I was nervous about coming in, as it was my first time purchasing a brand new car, but he and his team worked with me on what I was looking for and what I would be most comfortable driving. When it came to discussing payments and contracts, Marta explained everything thoroughly and in a way that was easy to understand so I knew what it was that I was ...
I had a phenomenal experience at Mazda! Everyone was so friendly and helpful. Steve took time to explain the differences among vehicles. He was very patient and thorough! He made sure he answered all my questions. A man named Jack also helped make buying a new car a smooth process! They put me at ease in a stressful situation! I know I made the right decision with my 2022 Mazda!!
I had a phenomenal experience at Mazda! Everyone was so friendly and helpful. Steve took time to explain the differences among vehicles. He was very patient and thorough! He made sure he answered all my questions. A man named Jack also helped make buying a new car a smooth process! They put me at ease in a stressful situation! I know I made the right decision with my 2022 Mazda!!
The car buying process was very smooth and professional. Eric and Tori were great and all of our questions were answered and if someone wasn't sure they went and double checked for accuracy. The financing process was very professional and all of our questions were answered to our satisfaction. I highly recommend Mazda of Orland Park for your next car or SUV.
Wonderful experience purchasing our CX-5 from them and getting our oil changed. We will always be customers! Very professional folks!
Dealt with Eric Vates. Amazing customer service. He helped me buy my 2022 cx9 and no hassles or anything of the sort. Made the buying process quick and easy. Explained everything he was doing. If you're looking for a car/SUV. Go in and ask for Eric.
I was referred here by a old coworker/family friend and had a great car buying experience. I emailed Eric regarding a car that they had in stock and he promptly responded to my email and gave me a great out the door price. Adam my sales person was quick to call and set up a day and time to come in. He kept in contact with me regarding the vehicle. When I came in Saturday 1/15 I was greeted automatically when I entered their dealership looks like a show room and the hospitality was great. Adam got us keys right ...
I was referred here by a old coworker/family friend and had a great car buying experience. I emailed Eric regarding a car that they had in stock and he promptly responded to my email and gave me a great out the door price. Adam my sales person was quick to call and set up a day and time to come in. He kept in contact with me regarding the vehicle. When I came in Saturday 1/15 I was greeted automatically when I entered their dealership looks like a show room and the hospitality was great. Adam got us keys right ...
Very friendly people, took care of the business !
Low pressure, super friendly and quick. I knew what I wanted and they were so accommodating. Will definitely go back there for my next car.
We already determined what model, trim, and a prioritized list of colors in the car we were looking for. Called dealership and spoke to Adam, who eventually was our sales rep. I inquired about CX-5 inventory and found what we were looking for. Arriving at the dealership, we felt like we were in a 5-star resort lobby. Its' clean, open floor plan is very welcoming. Knowing the car buying process takes on average 2 1/2 to 3 hours, we knew this will be a pleasant environment to be in. Adam offered us to test drive the car without him. After returning we had ...
We already determined what model, trim, and a prioritized list of colors in the car we were looking for. Called dealership and spoke to Adam, who eventually was our sales rep. I inquired about CX-5 inventory and found what we were looking for. Arriving at the dealership, we felt like we were in a 5-star resort lobby. Its' clean, open floor plan is very welcoming. Knowing the car buying process takes on average 2 1/2 to 3 hours, we knew this will be a pleasant environment to be in. Adam offered us to test drive the car without him. After returning we had ...
What an amazing team! Mazda in Orland takes their job seriously with their dedication to help the individual and their needs. It's impeccable how they treat their customers with respect and compassion. You are not just a customer you are treated like family. Thank you!!!
Our salesman John was awesome very helpful, knowledgeable and patient. Thanks to the owner and financial manager Ms.M .Will recommend you to all whom is in need of a vehicle.
I have been going to Orland Park Mazda for many years. I am on my 3rd leased car from them and I have had nothing but amazing experiences . The owner/operator Eric Vates makes sure everyone leaves satisfied. From the salesman to the service I have always been treated with respect and they always answer my questions, no matter how small they were. Love my Mazda CX-5!!!
I have been going to this dealership since I purchased my car in 2016. The service staff is second to none. Everything is always explained entirely and all my questions are always answered so that I can fully understand what needs to be done.
My experience at Mazda in Orland Park was a pleasure. No pressure. Was given multiple options. John the salesperson was courteous and knowledgeable. The finance department and management were very nice and helpful.
(Translated by Google) Very clean and I was treated with kindness and quality ... (Original) Muy limpio y me atendieron con amabilidad y calidad ...
Walter helped my wife and I purchase our first car. I have heard the experience can be overwhelming, but he was patient and made the process a breeze. Would recommend to any new car buyers!
Our salesman John was amazing he helped us get exactly what we were looking for.The entire process was fast and easy.
I always receive great service here. I love Madza
Jose my service advisor was very knowlegable and helpful. I will returning for future service.
Purchased an awesome CX-5 with John! He was so helpful and really worked to get me the vehicle within my budget. It’s a hard time to buy a car, but these guys were great to work with! They also matched my CarMax trade in offer. Very fair pricing and felt like honest people. The dealership is also beautiful!
Great place to buy your next car. Eric Vates and staff are there to help you.
I recently purchased a 2021 Mazda CX5 and had a pleasurable experience purchasing the vehicle. John Sequeira listened to me on the vehicle I was interested in purchasing and answered all my questions. We negotiated on an agreeable price and made the transaction.
I have purchased 10 new cars over the years . This month I shopped at several different dealers while looking for my next new car. Most of my experiences were pleasant enough. But I have to say my experience at Mazda of Orland Park was by far the best shopping experience I have ever had. As a matter of fact the Mazda was not at the top of my choice list when I walked in the door but thought I should check it out. I was able to walk around the lot and show room without “pushy sales people” chasing me around. ...
I bought my first car here at Mazda, Orland Park and I had the best experience. John and Jack were amazing. John made my car shopping experience so easy. He was so helpful, patient, genuine. He felt like family. I am also in love my new CX-5! Thank you!
Went car shopping with my sister.
A representative by the name of Ruben in the service department helped me out. I went to get an oil change and tires rotated and he was very polite. He kept me updated via text message and also gave me additional details about the services I had no clue about. It was a great experience.
Best car sales experience I have ever had and the CX5 is a great car. John was very helpful.
Purchasing my vehicle was thorough, quick and extremely professional. Sales and finance staff were excellent.
Bought my 2014 Subaru Forester and the process was smooth as can be. Eric Vates and Bart did a great job with the selling price and approval. Highly recommend Mazda of Orland park.
Hey…Looking for Luxurious, Substantial, Impressive, Economical..and Reliable all rolled into one suv? Not to mention great looking and filled with lots of bells and whistles..standard…look at the 2021 Mazda CX-5 Grand Touring AWD. I did and I’m glad about it. Mazda of Orland Park IL..great place to do business. Nice professional people made my purchasing experience a delight. No pressure..just honest, open communication..direct and to the point. I got a great rate..0.9…ok..incentive too. Satisfied all my car shopping needs..Zoom,Zoom☀️
Omgoodness!!! How do you spell fabulous? Capital F..abulous..my Mazda of Orland Park purchasing experience was simply Fabulous, great..good all rolled into one. First the 2021 Mazda CX-5 GT AWD speaks for itself and it says Spectacular!!!. All the standard features I could ask for..warranty, safety and many others..the exquisite comfort of the cabin, the smooth engine, the classic look of the vehicle..the Grand Touring..sells itself practically but no that’s not all..the staff at Mazda of Orland greeted and treated me with all the professionalism and kindness..I am impressed. Quickly answered my ...
We purchase a new cx 30 yesterday and the experience could have been more perfect, Adam from sales is just fun to work with and straight forward. We would highly recommend Adam if you need assistance in buying your car in this dealer. And also thanks to Jack from finance who help us get through even though we were late but he is patiently working with us. Thank you guys again!!!! It’s worth a travel from Chicago to Orland Park 1 and a half hour if your customer service are like Adam and Jack. Thanks, From: Mark and Felix
5 stars for their staff and the excellent service we received. I can't say enough about this dealership. The staff was welcoming, friendly, extremely knowledgeable and very helpful. They stayed 2 hours late just to get the sale done and were patient the whole time. Never rushed us once. In the end, we ended up driving away in a brand new Mazda 3 Hatchback. Best dealership experience ever. Thanks again to Tory and Jack for all you did to help us tonight.
Well, I didn't end up getting a nissan, or a car there. But they were by far the best folks I dealt with. Steve was super! Thanks for educating me and being so helpful. I wish him well.
Tori was so nice and her father was great in explaining things with the current market. I knew what was going on but wanted to hear from him too.
Hassel free transaction, good customer service and our first best experience with car buying in 30 years!! Thank you staff!!!
Everything went great very professional and courtesy service
Great service department
I walked into Mazda of Orland Park knowing exactly what I wanted and how much I was willing to pay. The price was negotiated in less that ten minutes and the deal was done within thirty minutes. For the first time, I can honestly say that I am satisfied with my car buying process. Give them a try and asked for Rob! Thanks Mazda of Orland.
If you are looking for a Mazda vehicle, best salesman I have ever worked with, Adam Szymanowski Orland Park. He is extremely knowledgeable, no games, trustworthy, detail oriented, prompt on his response time and incredible customer service! We have purchased and leased numerous cars over the years, I spent the past several weeks on a daily basis looking for a vehicle, he was the best sales person I have ever dealt with. Only Wish I would have gone to him first, I would have saved myself numerous hours in research and learning the accurate figures and facts on competing vehicles ...
I had a new trasmission replace thanks to my warrenty when i first got my mazda 6 2016 2 years ago. A oil change an a window wiper replace. Service here is awesome. Love My Mazda 6...
I highly recommend Mazda of Orland Park. Great warranties...really, who else has lifetime warranties on their engines when you purchase a new vehicle??? They also offer free oil changes for the first year on my new 2021. Customer service was wonderful as well. We had Rob handle our sale and while he was new to the arena, did his best to answer any questions or find the answer to any questions we had. We also dealt with the owner, Eric. Down to earth, kept it real and went the extra mile!
Fair service price; great car wash
Complete opposite experience than we had at Sierra mazda of Ottawa illinois. Great service all around at Orland Mazda!!
Really great experience from beginning to end. Straight forward with no hidden agenda. Marta was excellent and handled everything perfectly. Would definitely recommend her to anyone.
Mazda of Orland Park was an excellent car buying experience for me. From the moment I walked the door the service desk was quick to greet me and get me in touch with the sales rep. Steve. I took the car for a test drive, awesome! Then worked thru details of financing and everything was clearly explained. No gimmicks or tricks, just straightforward and honest answers to my questions. The kind and very knowledgeable lady in financing clearly explained everything to me regarding financing and fees and warranty all while keeping my monthly payments within my budget. Great job to ...
Overall a great experience. Victoria was amazing for sales. Everything was so straightforward and honest it honestly felt unnatural for the car buying experience (in a good way).
Literally never write reviews but Stephen at Orland Mazda was insanely nice, easy and low pressure to work with. Got a good price on the exact car I was looking at and was out the door in two hours.
Wonderful! Service Department really took care of me and my Mazda!!
Everyone is so wonderful and helpful here. Bart, Jack, and Steve are all so great and made the process of purchasing a car an easy one. They explained all the details and got me into the exact car for my needs. I will continue to recommend Mazda of Orland to others.
Eric and Lynn were AWESOME! ERIC not only Put me in A BRAND NEW CAR, Filled it up with gas, Was a MAN OF HIS WORD and Got me a 1% interest rate... I will be referring ANYONE TO MAZDA ORLAND PARK....
We had the best experience with this dealership from beginning to end ⭐️⭐️⭐️⭐️⭐️ We had emailed this dealership about a specific car we were interested in and had the best experience dealing with salesman Adam. He was so knowledgable about the newer Mazda cx30 turbo, which just came out last year, and Mazda in general. He even pulled up some articles online when I asked about safety and reliability. Very impressed! We had a long wait for the finance manager, who was dealing with another customer and had several more waiting, so we decided to go grab dinner. Adam insisted we ...
We had the best experience with this dealership from beginning to end ⭐️⭐️⭐️⭐️⭐️ We had emailed this dealership about a specific car we were interested in and had the best experience dealing with salesman Adam. He was so knowledgable about the newer Mazda cx30 turbo, which just came out last year, and Mazda in general. He even pulled up some articles online when I asked about safety and reliability. Very impressed! We had a long wait for the finance manager, who was dealing with another customer and had several more waiting, so we decided to go grab dinner. Adam insisted we ...
Andy was a great help during the whole process. It was very busy and we were there 3 hours after closing. He stuck around just to walk us out to the car. We both thought that was above and beyond what he needed to do. We will definitely go back in the future. Thanks for making car buying less of a hassle.
While I was not greeted anytime I walked in and had to wait for several minutes for someone to address me, the entire looking and buying experience was great. Adam is kind and knowledgeable and did not pressure me or play with numbers. Just up front and honest. Steve in finance was informative and didn’t try to upsell anything I didn’t need but gave me great options.
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